Diagnosis
We understand your problem before proposing a solution.
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Diagnosis · stage of the EXODO LATAM model
Diagnosis within the work model
Every project starts with a deep understanding of the context, objectives and constraints. At this stage we also define the delivery scenario: configuring a NAVIA Suite product, building it to measure with Software Factory, or combining both.
Key activities
Each activity is documented and validated with the organization's stakeholders before moving to the next phase.
- 01Understanding the business problem
- 02Analysis of the current technology situation
- 03Identifying stakeholders and key users
- 04Defining the project's scope and constraints
- 05Discovering improvement opportunities
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Etapas documentadas: diagnóstico, diseño, ejecución, soporte y modelo
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Escenarios de entrega: producto, a la medida o híbrido
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Modelos de acompañamiento disponibles
Diagnosis
It is documented, validated with the organization's stakeholders, and leaves deliverables that support the next phase.
One owner per project
Direct communication, short meetings, and visible progress throughout the stage.
Own products and custom development
The diagnosis defines the scenario: whether the need is solved by configuring a NAVIA product, requires custom development with Software Factory, or calls for a hybrid project.
NAVIA Flow®
Queues, waiting lines and in-person and virtual service.
NAVIA Process®
Process and workflow automation.
NAVIA Connect®
Integration with core systems and APIs.
Software Factory
Software Factory is our engineering capability: development, integration and modernization teams that build custom what a configurable product doesn't cover.
