NAVIA Care®
Solution for managing appointments, schedules, availability, resources, locations, professionals, confirmations, reminders, and rescheduling.
6
included capabilities
3
application scenarios
4
connected NAVIA products
11
products in NAVIA Suite
Key capability
NAVIA Care® runs on real processes, sites and service volumes.
Operational problems NAVIA Care® addresses
- 01
Fragmented schedules
Centralizes professional, resource, and location availability into a single scheduling model.
- 02
No-shows and missed appointments
Reduces absenteeism with automatic confirmations and reminders across multiple channels.
- 03
Manual rescheduling
Enables rescheduling and freeing up slots with clear rules, without relying on phone support.
What NAVIA Care® includes
A configurable product, not a build from scratch
It is deployed by site, service and user profile, with configuration specific to each organization.
Where it applies
- Multi-site operations
- Real-time visibility
- System integration
Outpatient consultation and specialties
Scheduling of clinical calendars with multiple professionals, locations, and service types.
- 02
Member service programs
Appointments for advisory services, procedures, and services with limited slots per location.
- 03
Programs and special campaigns
Temporary schedules for campaigns, vaccination drives, assessments, or institutional events.
What changes in your operation
NAVIA Care® is deployed on top of your existing operation and delivers measurable results in service, coordination and control.
See the product in actionCentralized scheduling by professional, resource, and location
Reduced no-shows through confirmations and reminders
Self-managed rescheduling without phone calls
Complete traceability of the appointment lifecycle
How NAVIA Care® integrates with other NAVIA products
NAVIA Care®
It runs on its own or connected to the rest of the suite, sharing data and traceability.
NAVIA MD®
Turns the appointment into the starting point of the patient journey.
NAVIA Flow®
Links the scheduled appointment to the ticket and in-person service on site.
NAVIA Experience®
Measures post-appointment satisfaction and detects friction points.
NAVIA Connect®
Integrates schedules with HIS, ERPs, CRMs, and authorization systems.
Want to see NAVIA Care® applied to your operation?
We show you the product in action and assess with your team how it fits your processes, sites and service volumes.
