01
Single product
Deploy one NAVIA product to solve a specific service, operations or analytics need.
NAVIA Suite: enterprise products to operate, serve and decide better
NAVIA Suite is EXODO LATAM's own product line. It brings together solutions for experience, service, operations, automation, integration, analytics and applied intelligence, designed for organizations with high user volumes and distributed operations.
11
NAVIA products
3
value tracks
5
industries with dedicated offerings
100%
configurable by site and service
How it is deployed
Standalone, modular or fully integrated
02
Module by module
Move forward in stages, adding modules as your organization matures its digital operation.
03
Integrated suite
Run several connected products that share data, traceability and indicators.
NAVIA products
Eleven specialized products, three value tracks
Track 01
Customer & Patient Experience
Products for engaging users, customers, members and patients: service, self-service, tracking and experience across every channel.
NAVIA Flow®
Omnichannel management of tickets, queues, priorities, calls and wait times.
NAVIA Care®
Appointment, schedule, availability, location, staff and reminder management.
NAVIA MD®
Tracking of the patient journey, statuses, areas, times and transitions.
NAVIA Experience®
Experience measurement, satisfaction, NPS, CSAT and user perception.
NAVIA Voice®
Capture, transcription and AI-powered analysis of in-person conversations.
NAVIA AI Assistant®
Intelligent agent to guide users, answer questions and run workflows.
Track 02
Operations & Automation
Products to run better operations: internal process automation, operational monitoring and integration with existing systems.
Track 03
Data & Intelligence
Products that turn operations into actionable insight: analytics, dashboards and intelligence applied to decision-making.
Hybrid scenarios
NAVIA works together with Software Factory
When your organization needs specific developments, complex integrations or adaptations that a standard product does not cover, EXODO LATAM builds them through Software Factory on the same technology base as NAVIA.
Explore Software FactoryWant to see NAVIA applied to your operation?
