EXODO LATAM — Soluciones digitales para organizaciones

NAVIA Analytics®

The suite's cross-cutting analytics and Business Intelligence layer, consolidating information, indicators, dashboards, trends, productivity, times, experience, and operational performance across NAVIA products.

6

included capabilities

3

application scenarios

4

connected NAVIA products

11

products in NAVIA Suite

Key capability

NAVIA Analytics® runs on real processes, sites and service volumes.

What it solves

Operational problems NAVIA Analytics® addresses

  1. 01

    Indicators scattered across systems

    Consolidates operational and experience data from the entire suite in one place.

  2. 02

    Manual, delayed reporting

    Automates dashboard creation and eliminates spreadsheet consolidation.

  3. 03

    Decisions without evidence

    Delivers comparisons by location, service, and period with verifiable data.

Core capabilities

What NAVIA Analytics® includes

A configurable product, not a build from scratch

It is deployed by site, service and user profile, with configuration specific to each organization.

01Operational, tactical, and executive dashboards
02Wait, service, productivity, and performance indicators
03Experience metrics integrated with operations
04Comparisons by location, service, channel, and period
05Historical trends and goal tracking
06Scheduled export and distribution of reports
Use cases

Where it applies

  • Multi-site operations
  • Real-time visibility
  • System integration
Primary scenario

Management committees

Regular tracking of service goals by location and service line.

  1. 02

    Capacity management

    Demand and peak analysis to size staff and service points.

  2. 03

    Experience control

    Cross-referencing user perception with actual operational performance.

Benefits

What changes in your operation

NAVIA Analytics® is deployed on top of your existing operation and delivers measurable results in service, coordination and control.

See the product in action
01

Unified service and operational indicators

02

Comparison across locations, services, and periods

03

Role-based dashboards, from operations to executive

04

Timely information for decision-making

Want to see NAVIA Analytics® applied to your operation?

We show you the product in action and assess with your team how it fits your processes, sites and service volumes.

EXODO LATAM operates across Colombia and Latin America
Made in Colombia · built for Latin America

We understand your reality because it's ours

We work with organizations across Colombia and Latin America that need real technology solutions, adapted to their market, with close support and in their language.